For Counselors By Counselors® ("FCBC," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and services (the "Services"). By using the Services, you consent to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
- Account information: When you register, we collect your name, email address, and authentication credentials.
- Consultation requests: When you request a consultation, we collect your name, email, phone, organization, client type, grade levels served, and any details you share in your message.
- Community submissions: When you submit a counselor spotlight or collaboration opportunity, we collect the information you provide, including contact details and descriptions of your work or opportunity.
- Usage data: We may automatically collect information about how you interact with the Services, such as pages visited and device/browser information.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Services;
- Respond to consultation requests and deliver requested services;
- Review and publish approved community submissions;
- Communicate with you about resources, updates, and professional development opportunities;
- Detect, prevent, and address fraud, abuse, or technical issues;
- Comply with applicable legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share information with service providers who support our operations (such as hosting and analytics) under appropriate confidentiality obligations. Approved community submissions and spotlight content may be displayed publicly on the Services with the information you chose to share, including contact details provided for collaboration purposes.
We may also disclose information when required by law or to protect the rights, property, or safety of FCBC, our users, or others.
4. Community Submissions & Public Display
Content you submit for counselor spotlights or collaboration opportunities is intended for public display once approved. Please be mindful not to include sensitive student or personal information beyond what is necessary for professional networking. You may request removal of your published submission by contacting us.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Services. Consultation and submission records are retained to fulfill service obligations and for reasonable recordkeeping, after which they are deleted or anonymized.
6. Security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Choices
You may update or correct your account information at any time. You may also request access to, correction of, or deletion of your personal information, subject to applicable legal obligations. To make such a request, please contact us through the consultation request form on our website.
8. Children's Privacy
The Services are designed for professional educators and are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Third-Party Links
The Services may link to third-party websites and documents (including external Google resources such as the IFFY Alignment Tool). We are not responsible for the privacy practices of third parties and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Services after any changes constitutes acceptance of the revised policy.
11. Contact
If you have questions about this Privacy Policy or your personal information, please contact us through the consultation request form available on our website.